Terms & Conditions

New Print provides products, printing and customisation services through its website. By using our website, you agree to use the website lawfully and responsibly.

You must not use the website in a way that could damage, disrupt or interfere with our website, services or other users.

Some features of New Print may require you to create or use an account. You are responsible for providing accurate information.

Please keep your account information and login credentials secure and do not knowingly allow unauthorised access to your account.

When placing an order, you are responsible for checking the product, size, colour, quantity, customisation, text, images and other selections before completing your purchase.

Once an order has entered production or customisation, changes or cancellation may not always be possible.

New Print may offer personalised and customised products. These products can be prepared according to the information and customisation provided by you.

You are responsible for checking names, numbers, sizes, artwork, images, colours and other information before placing your order.

Due to the nature of printing and manufacturing, minor variations in colour, positioning or appearance may sometimes occur.

If you upload an image, logo, artwork, text or other content, you confirm that you have the necessary rights or permission to use that content.

You must not upload content that infringes another person's intellectual property, privacy or other legal rights.

New Print may refuse to process content that appears to be unlawful, harmful, abusive or otherwise inappropriate.

The applicable product price, delivery charge and total payable amount will be displayed during the ordering process.

Payments are processed through the payment methods made available by New Print at checkout.

We may review or cancel an order where there is a genuine technical, payment, pricing or other issue.

New Print ships orders using its available shipping arrangements, including India Post where applicable.

Delivery time can vary depending on production time, destination, shipping conditions and circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and contact number.

Return and refund requests are reviewed based on the circumstances of the individual order.

If you have an issue with your order, please contact New Print before sending the product back.

We will discuss the issue with you, review the situation and decide the appropriate resolution.

For personalised or customised products, the available resolution may depend on the nature of the issue and the circumstances of the order.

If you need to cancel an order, contact us as soon as possible.

Cancellation may not be possible after production, printing, customisation or fulfilment has started.

Any cancellation request will be considered according to the status and circumstances of the order.

Please make sure that your name, phone number, address, city, state and PIN code are correct before completing your order.

If an order cannot be delivered because incorrect or incomplete information was provided, additional arrangements may be required.

Product information, photographs, descriptions, prices, graphics, logos and other website content are provided for the operation of New Print.

We make reasonable efforts to keep information accurate, but product availability, specifications and other information may change from time to time.

New Print's website, branding, logos, original graphics, text, designs and other original materials may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute or commercially use New Print's protected materials without appropriate permission.

New Print may use third-party services for payment processing, authentication, hosting, shipping, communication and other website functions.

The availability of these services may depend on the relevant third-party provider.

We aim to keep the New Print website available and working properly. However, temporary interruptions may occur because of maintenance, technical problems, internet issues or third-party services.

New Print may update these Terms & Conditions when necessary to reflect changes to our services, website or business practices.

The updated version will be made available on this page.

If you have any questions about these Terms & Conditions, your order or any New Print service, please contact us.

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